Privacy Policy

The Healing Cottage ("we", "us") respects your privacy. This policy explains how we handle the personal information you share with us when you book a treatment, buy a gift voucher, or contact the studio.

What we collect

When you book or enquire we may collect your name, phone number, email address, and any health information you choose to share so your therapist can tailor your treatment safely. Bookings and payments are processed through our booking provider, Fresha.

How we use it

We use your information to confirm and manage your appointments, deliver your treatment safely, process payments and health-fund rebates, and respond to your enquiries. We do not sell your personal information.

Your choices

You can ask to access or correct the information we hold about you, or request that we delete it, by contacting the studio on (07) 5534 3637. We retain treatment records as required for health and insurance purposes.

For any privacy question, call the studio on (07) 5534 3637 or message us on Instagram.